HeroChat Blog
Building a conversation flow from scratch — deciding every message, every question, every branch — takes time, even with a visual editor. A good chatbot builder doesn't just let you drag boxes, it also gives you ready-made templates for the most common cases (welcome, remarketing, scheduling), which you just have to adapt.
A builder that's "too simple" sometimes means you can't branch the conversation based on what the customer replies — and that's exactly where the difference shows between a bot that feels robotic and one that actually holds a conversation.
HeroChat's visual editor lets you build the entire flow by dragging boxes (message, image, wait, condition, AI agent), with ready-made templates for the most common cases (like a remarketing sequence with an increasing discount) that you just adapt to your product. You can create branches based on customer tags, and drop in an AI step at any point in the flow.
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The full CRM, to sell over WhatsApp without generating AI ads.
The complete CRM + Vox: generate your own AI ads.
Everything, no limits: clone your voice and create talking avatars.
Do I always need to start from scratch when building a chatbot?
No if the builder includes templates — you can start from an already-built flow (e.g. remarketing) and just adapt it to your product.
Can I make the bot reply differently based on what the customer says?
Yes, with conditions and branches based on tags or keywords, the flow can change depending on the reply.
Can I combine fixed messages with AI replies in the same bot?
Yes, you can insert an AI agent step at any point in the flow, combining it with predefined messages.
How long does it take to build a chatbot with a visual editor?
With ready-made templates, a basic flow can be built in minutes; a more complex one with several branches, in an afternoon.
Pick your plan and start today
Secure payment processed by Hotmart.
The full CRM, to sell over WhatsApp without generating AI ads.
The complete CRM + Vox: generate your own AI ads.
Everything, no limits: clone your voice and create talking avatars.