HeroChat Blog

How to automate Yape and Plin payments in your WhatsApp bot

Why Yape and Plin are key to selling in Peru

In Peru, a large share of everyday digital payments go through Yape or Plin — the wallets people already have installed and use without thinking twice. Asking a customer to pay by card when they'd rather use Yape/Plin adds friction that can cost you the sale.

The problem with charging Yape/Plin "by hand"

The traditional method — the customer sends a screenshot of the payment and someone on the team confirms it — works at low volume, but becomes a real bottleneck once there are dozens of daily sales: someone has to constantly review screenshots, and mistakes (confirming wrong, missing the message in time) are easy to make.

How integrated payment works (no screenshots)

With a gateway like Culqi, the customer picks Yape or Plin directly in a payment form, confirms from their own app, and the system receives the real payment confirmation — without anyone on the team having to review an image or trust the customer's word.

Advantages of automating it

• Less fraud: no room for fake or edited screenshots.
• Instant confirmation: the customer gets their product or access without waiting for someone to review it by hand.
• Less operational load: nobody has to be watching for receipts all day.

How HeroChat solves this

HeroChat integrates Yape and Plin directly into checkout (via Culqi), connected to the same WhatsApp flow — the customer pays with the method they already use daily, no screenshots or manual confirmations, and gets their access or product automatically.

Frequently asked questions